FEES and POLICIES

CENTRE CHARGES

• Full days only, (Minimum of 6.5 hours) no sessions.
• To confirm a place on the waiting list, a non-refundable deposit of $25 is required.
• $42 per day, or $200 for full week.
• Free hours (3 years plus) are structured as follows:
  - One day, charge is $18.00
  - Two days, charge is $36.00
  - Three days, charge is $54.00
  - Fourth day, charge is $88.00
  - Fifth day, charge is $120.00 (full week)
• Payment of fees is due on invoice. Please set up an Automatic Payment for this.
• Non-payment of fees for four weeks, with no arrangements made will result in your child's place being reallocated to the next child on the waiting list.
• Non-attendance at Little Einsteins without notification will result in your child being removed from the Centre roll. You will also be liable for the following two weeks as your notice period.
• Should we deem it necessary to involve a debt collection agency to recover fees, the full debt collection costs will be added to your account and be payable by you.
• Opening hours are from 7am to 5.30pm. You choose the hours that your child arrives and leaves, (minimum of 6.5 hours), but these can only be changed with two weeks notice, due to strict staffing ratio requirements.
• Casual (extra days) will be taken on a case-by-case basis, if we have a vacancy at that time we may be able to assist, on consultation with the supervisor of the appropriate area.
• Morning Tea, Lunch and Afternoon Tea will be provided UNLESS your child has an allergy or special needs that require an alternate diet, in which case we request that parents provide all food for the child. Breakfast can be brought in by parents but must be within our healthy eating policy.
  

STANDARD POLICIEs OVERVIEW

• The Centre will close over Christmas, dates to be published in a newsletter by May of each year. Please see the office for confirmation. You will not incur any charges over the closedown period.
• Statutory holidays outside of the close down period will be charged at half your normal daily fee.
• Sick days will be charged at your normal daily fee.
• Any child who is assessed as being unwell (by Supervisor), or has a temperature of 37.5 or more, will be required to go home for the duration of their illness. Parents or caregivers must be contactable at all times whilst their child/children are in our care.
• Children who have suffered from any illness that includes vomiting or diarrhoea must be kept at home until 48 hours after their last symptoms.
• Children requiring antibiotics should be kept at home until they have been on the treatment for at least 48 hours.
• All children requiring rest and sleep during their time at Little Einsteins will be provided with a quiet room and their own bedding. Parents are expected to provide information that includes children's usual sleeping routines.
• Any complaints should be directed through the Office Manager to Jayne, the Centre Manager. These will then be dealt with through the correct channels.
• We are very happy to support your efforts to toilet train your child. Please however do not leave this entirely up to us, and ensure your child has had some experience and success at home prior to them being expected to manage this important milestone at Little Einsteins.
  

To view our policies currently under review, click here.